Let's talk about last mile delivery in South Africa
A booming ecommerce industry and advancements in technology are bringing goods straight to our doorsteps at an increasingly regular, predictable, and accurate manner.
The arrival of Amazon, and the 100% purchase of Massmart by Walmart heralds the imminent arrival of the kind of customer delivery experience that would finally level the power dynamics of Zoom calls with expat family members.
If you’re one of the millions of South Africans who have things delivered to you, you quite literally have never had it so good, and there’s still enormous room for maturity in the delivery space.
So, everything’s fine, right? Well...
Read more, here.